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Working with you and your systems team to implement ZAI into your PSA, Microsoft Tenant and knowledgebase to enable you to build your own workflows bespoke to your customers needs and streamline your support teams.
How do you work?
- System integrations and systems stack
- Team structure
- Workflows
- Repetitive tasks
How we deliver
Phase 1:
- System access
- Azure web app live
- Connectors setup in PSA
Phase 2:
- Workflow configurations setup to map to your systems
- Testing & QA
Benefits
- 3rd party tool saving
- Headcount optimisation
- Service quality improvements
- Task consistency
What we need
- GDAP permissions configured across your Microsoft tenants
- Access to your Azure web app infrastructure
What we deliver
- Implementation of ZAI to your PSA and Microsoft Tenant
- Reporting on usage of agentic workflows and time saving