Scheduling, without the back-and-forth

ZAI and TimeZest turn “when are you free?” into a booked appointment – straight from the ticket.

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Right engineer, right slot

ZAI’s triage picks the best-matched, available engineer; TimeZest scheduling then books them in – aligning the assignment decision with real calendar availability.

Less admin, faster response

Appointment scheduling happens in the flow of the ticket, cutting the email tennis and getting clients in front of the right person sooner.

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"ZAI tells us who should take the job and TimeZest books them in. Our clients think we're psychic."

Client Services Manager, Leeds-based MSP

Frequently asked questions

How does ZAI connect to TimeZest?

Both operate within your PSA workflow, so ZAI's assignment intelligence and TimeZest's scheduling complement each other inside the same ticket. Integration scope is confirmed with Zenzero.

How is it kept secure?

ZAI adds no standing access - Entra ID sign-in, GDAP for tenant actions, approval gates and full audit logging throughout.

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