Central command for your service desk

Pair ZAI with N-able N-central to route, document and remediate at scale.

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Intelligent triage at scale

ZAI applies its multi-factor TAS algorithm across high-volume queues and keeps your dedicated pod first in line, so the same team keeps serving the same clients – even under load.

Consistent, auditable automations

Composite workflows – onboarding, offboarding, role change, security incident – run as one approved sequence, removing manual steps and the risk of human error.

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"Scaling used to mean chaos. With ZAI on top of N-central, growth feels boring - in the best possible way."

Head of Service, Manchester-based MSP

Frequently asked questions

How does ZAI connect to N-central?

Over standard MSP API and webhook patterns typical of the Platform MSP stack. Specific N-central connector scope is confirmed with Zenzero.

How is it kept secure?

GDAP-scoped, time-bound tenant access; Entra ID (OIDC) sign-in; approval gates on every state-changing action; secrets held in managed key storage and rotated. Independently penetration tested.

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