Built for the Microsoft world

ZAI runs natively on Microsoft – Azure, Entra ID and Graph – so it fits the Teams and Microsoft 365 estate your team already lives in.

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Collaboration without the context switch

When multiple engineers open the same ticket, ZAI shares chat history, typing indicators and live workflow runs – so coordination happens in the flow of the ticket, not scattered across separate chats.

Microsoft-native, end to end

As a Microsoft-first platform running on Azure with Entra ID sign-in, ZAI sits naturally alongside Teams and the wider Microsoft 365 estate your team works in every day.

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"Everything stays connected - Teams, Microsoft 365, our tickets. ZAI made our whole Microsoft stack feel like one system."

Director, Poole-based cyber security specialist

Frequently asked questions

How does ZAI connect to the Microsoft / Teams estate?

Through Microsoft 365 via Graph and Entra ID, hosted entirely in UK Azure. Note: the ZAI Pod itself lives inside the PSA ticket - it is not a Teams bot - so engineers always keep full ticket context.

How is it kept secure?

Entra ID and MFA sign-in, GDAP-scoped actions, approval-gated changes, and no data sent to public AI services. ISO 27001 aligned.

Ready to see ZAI in action? Join the beta programme.

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